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Operations consulting for independent fastener distributors

Simpler quotes, orders, and follow-up.

I help your team stop doing the same work twice.

Explore the example

Free · 20 minutes · About your operation and whether we’re a fit.

Brian Gutierrez, founder of Crafta Studio LLC
Work directly with Brian.Brian Gutierrez · FounderCrafta Studio LLC

Sound familiar?

If this is your shop

  1. Quotes sit in inboxes while the phone keeps ringing.
  2. The same order gets typed into the system twice.
  3. Customers call for status because nothing is easy to see.
  4. Follow-up dies when the day gets busy.
  5. The owner ends up handling every exception.

If a few of these sound like your shop, that’s usually where we start.

How we help

Customer order entryOrder-status questionsPurchasing follow-up
Sample diagnosisIllustrative example

Is re-entering customer orders worth fixing?

  1. Trace the work

    Where are the same order details entered again?

  2. Understand the cost

    Time per order, monthly volume, and corrections.

  3. Choose a useful change

    Compare process changes, existing tools, and automation.

Not client results

That’s how I’d look at one problem with your team.

Explore the example

Free · 20 minutes · Whether we’re a fit.

How we work

Start with one problem.

We walk the work with your team, see what it costs, and pick a change worth making.

Our approach

What should we look at first?

Bring one real problem. We’ll talk through what it costs and whether there’s a useful next step.

Free · 20 minutes · Your operation first.

brian@crafta.studio

Before we talk

Will we need to replace our systems?

We review what you already use. An existing feature or a simpler process may be enough.

How do you price the work?

After understanding the problem, we define the scope and fees together.

Where do new tools fit?

Where they fit the problem. Your team stays involved in review and decisions.

Your first conversation

Your operation
comes first.

Free · 20 minutes · Google Meet

Choose a timeEmail Brian instead